Homeowners Professionals
Vitoconnect
Vitoconnect

Communication interface

Here you can find all the important information about the Vitoconnect communication interface, which is used for remote monitoring and remote control of Viessmann heating systems.

Interface between boiler and apps
Heating system operation using the ViCare app
Remote maintenance of the heating system with the ViGuide app
Comprehensive security concept
Control your heating system from your smartphone or tablet

Vitoconnect is the interface to the ViCare app

Remote system maintenance

By your contractor via the Vitoguide app

Comprehensive security concept

Passed the VDE Smart Home information security test

Vitoconnect communication module

Vitoconnect is the interface between the boiler and the app. It is required for operating the heating system from a smartphone or tablet and for remote system maintenance by a contractor using the Vitoguide app. The Vitoconnect is connected directly to the Vitotronic control unit of your Viessmann heating system or to the Ecotronic control unit of wood boilers via a cable.

The Vitoconnect uses a comprehensive security concept that has successfully passed a VDE Smart Home information security test. Here, find out what's included with the Vitoconnect, how to install and commission the box, what you need to bear in mind ... and more.

Product information

Instructions

Potential error messages

The Vitoconnect has three LEDs that indicate the connection status to the heat generator and the Viessmann server and provide information about the system functions. The basic principle is relatively simple and based on a traffic light system.

The following overview (pages 23-25) lists possible faults and their remedies:

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